Shipping policy

SHIPPING POLICY

Domestic Shipping Rates (United States)

BBSD currently ships within the United States only.

Continental United States

  • FREE standard shipping on orders of $200 or more.

  • Orders under $200 will receive calculated shipping rates at checkout based on the shipping address and available carrier services.

  • Expedited shipping options may be available at checkout depending on the destination and selected carrier.

Alaska & Hawaii

  • Orders shipping to Alaska or Hawaii are not eligible for free shipping.

  • Shipping rates will be calculated at checkout regardless of the order total.

International Shipping

BBSD does not currently offer international shipping.

Payment Methods

We accept major credit and debit cards and other eligible payment methods available through Shopify Payments. Additional express payment options, such as Shop Pay, Apple Pay, Google Pay, and PayPal, may be available depending on the customer’s device, location, and the payment methods enabled at checkout.

RETURN POLICY

The product must be received back in our warehouse within 30 days of receipt for a full refund to be considered.

Items returned must be in their original condition, unworn, unused, unaltered, with all original tags and packaging included. Proof of purchase is also required.

BBSD reserves the right to deny a refund if returned merchandise is not in its original condition or does not meet our return standards. If a return is denied, the merchandise may be shipped back to the customer.

All sale items are FINAL SALE and are not eligible for return or exchange. Gift cards are also non-refundable.

Starting a Return

To request a return, please visit our RETURN CENTER and sign in using the email address associated with your order.

Once your return request has been reviewed and accepted, you will receive instructions regarding how and where to send your package. If applicable, a return shipping label will also be provided.

Items sent back without first requesting and receiving return authorization may not be accepted.

For additional assistance, please contact info@beboldstaydifferent.com.

Return Shipping

  • Please use the return label provided when applicable.

  • If you choose to use your own shipping service, we recommend using a trackable shipping method and keeping the tracking number until your refund has been confirmed.

  • BBSD cannot accept responsibility for packages that are lost, stolen, or damaged while being returned using a shipping service selected by the customer.

  • Returns must be received within the 30-day return period. Returns received after the allowed return period may be returned to the sender.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives and contact us immediately at info@beboldstaydifferent.com if your item is defective, damaged, or incorrect so we can review the issue and make it right.

Refunds

Returns may take up to 3 business days after delivery to our warehouse to be inspected and processed.

Once your return has been received and approved, the refund will be issued to the original form of payment, generally within 5 business days.

Original shipping charges are non-refundable unless otherwise required by law or the return is due to an error on our part.

Once your refund has been processed, you will receive an email confirmation. Depending on your financial institution, it may take an additional 2–7 business days for the credit to appear on your account.

Exchanges

We do not currently process direct exchanges.

If you would like a different size, color, or style, the fastest option is to return the original item for a refund and place a new order for the preferred item once the return has been accepted.